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Showing posts with label Neocyber Domain. Show all posts
Showing posts with label Neocyber Domain. Show all posts

Saturday, August 13, 2011

TNB Bill at the Domain - Part 3: Mystery Solved

Following my 2 posts previously (Strange TNB bill at the Domain & TNB Bill Part 2) on the strange TNB bill that arrived at the Domain mailbox, which was not in my name, even though Laketown made the name change; as well as not reflecting the total payments that were made in July, we finally found out what went wrong.
First, the name change was a slip-up from TNB, it was rectified almost immediately. Secondly, we realized that when TNB changed the name, it changed the account number as well.  So my tenants made payment to the old account number last month, and TNB took Laketown's deposit to pay in the new account number - therefore, there was no double payment reflected.
So the mystery is solved, and En. Jauhari clarified he would claim back Laketown's deposit from TNB from the old account number.  Case closed.

Monday, August 1, 2011

TNB Bill at Neocyber Domain - part 2

Following my previous post, Strange TNB bill at Neocyber Domain, after informing En. Jauhari by email, he replied to say that he would check.  Today he sent another confirmation from TNB stating that TNB had made the correction.  This is very efficient.
However, there is still the dispute on the double payment last month, one by Laketown and another by my tenant, which is still not reflected in the bill.  I have informed my tenants to hold on to the payment until this has been resolved, and have further asked En. Jauhari to clarify.  Let's see what happens.

Thursday, July 28, 2011

Strange TNB bill at the Domain

In June, the Laketown manager contacted me and said they finally managed to transfer the owners' name from Laketown to me on the TNB bill.  For that TNB has taken Laketown's deposit for the current month's bill.  It so happened that my tenants had paid the TNB bill as well.  So this month's bill should reflect a double payment.
But when July's bill came, there was no credit in it, only the amount to pay for July.
And the best part is, while the name has been changed from Laketown, the owner's name is not my name!
This is strange because when the manager emailed to me the acknowledgement, the owner's name was mine.
I have written to En. Jauhari to clarify the matter, let's see what his answer is to solve the problem.

Thursday, July 21, 2011

Domain Neocyber, Water Clamping Notice

Today my Domain tenant informed me that there is water clamping notice in the post-box.

When I called the management office, apparently my tenants were owing 2 months' water bill and I owed the current July-Sept maintenance fees - total amounting to >RM700.
However, my tenants cleared the water bill 2 months ago, and I was submitting the payment for maintenance in this 2 days, so the whole affair was a storm in a teacup.  Imagine the panic it caused my tenants.
The management is very strict about collecting fees, which is good, but not good at updating records, which is poor.

Sunday, March 27, 2011

All Neocyber Domain Owners: Sesi Bantahan Cukai Pintu Tahunan

Dear Fellow Neocyber Domain Owners,
Did you gals and guys send a surat bantahan of the Domain apartment's cukai pintu valued at RM441.00 yearly?

I did and now I got a notice to attend a hearing session on 2 April 2011, Saturday, 1pm at Pejabat MP Sepang.

If you did not receive this letter, I am not sure if you could attend, but I urge you to quickly write in for your protest as well.  There is power in numbers, we can ask for a lower cukai pintu.  You can submit your protest at the website: http://www.mpsepang.gov.my/home, then go to the bottom left, click on e-aduan.  You need to register to use this function, but just submit your protest and hopefully you will get an invitation to attend the session too.  Please support this to lower our maintenance costs. And please share this with other Domain owners that you know.